631.417.8000 800.957.9778 info@htxservices.com

WHO WE ARE

WHAT WE DO

WHAT IS HTX

Our History

HTx Services was established in March of 2015, however; our people, processes, and technology infrastructure has been providing a diverse suite of support services for one of the largest financial institutions in the world for over 20 years.

OUR
MISSION

OUR
LEADERSHIP

OUR
CULTURE

OUR
COMMUNITY

ATM and IT Support Services

HTx Services provides a unique, single point of contact to handle all ATM maintenance and Technology Infrastructure for your company. Combining an integrated on-site support organization with a world class command center, HTx Services can cost effectively provide Level 1, 2 or 3 support in a multi- vendor environment.

Managed Services and Engineering Services

We provide a full suite of technical and consulting services that are designed to ensure that your firm is prepared to take advantage of the technology enhancements of the future. Built from an experienced team of individuals that have been supporting major banking and financial institutions for over 20 years, HTx Services offers a unique approach that is focused on customer service and operational readiness

What is HTx Services

HTx Services is an ATM and IT infrastructure Services Company with a unique approach that is focused on customer service and operational readiness. Our goal is to help you address and resolve the technology issues that emerge every day, allowing you to focus on your business needs and growth strategy. Our innovative approach will offer you the opportunity to turn to one service provider to handle all of your technology needs, from ATM to Digital Marketing. HTx Services can be your single point of contact for resolving all your technical challenges and ensuring your environment is available and ready for production.

END-POINT DEVICES

SERVERS

DESKTOPS

ATMS

PRINTERS

WHAT MAKES US DIFFERENT

Resolution Focus

We focus on the time to resolve not the time to respond

OEM Agnostic

Universal Technician
A single technician can support all technologies found in an office

Wall to Wall Service

Enterprise Projects Deployment

Dedicated support staff trained across all operating platforms

Multi-vendor ATM Support

SERVICES HIGHLIGHT

WIN10 UPGRADE

Win7 will no longer be supported as of January 2020. We can provide all the support and expertise you need to upgrade your ATM fleet now to Win10 to maintain security and compliance.

WI-FI SOLUTIONS

HTx Services delivers a complete Wi-Fi solution to enhance your customer’s experience, and improve branch staff capabilities. We will design, install and service a secure and reliable Wi-Fi solution that allows your staff to promote mobile initiatives, inform customers, and monitor behavior.

JACKPOTTING PREVENTION

HTx can ensure your ATM is locked down and secure both from a hardware and software standpoint to defend against physical ATM attacks like jackpotting.