Field Services

Our one-of-a-kind universal Field Services support model increases accountability and guarantees complete satisfaction for our clients.

HTx Services offers customizable maintenance programs that are focused on “mean time to – REPAIR”, not just “Mean time to – Respond”. Our service offering is second to none.  HTx Services is committed to not only focusing on the timeliness of the repair, but also the quality of the service.

Providing on-site diagnostics and comprehensive service for financial institutions branches and back offices.  Our Field Service support team is the heart of HTx Services client-oriented philosophy of service, trust, satisfaction, and excellence.

 

Services include:

  • 1st and 2nd line maintenance for ATMs
  • Transport and installation
  • End user Infrastructure repair (desktop, printer, telephone, scanner, etc.)

 

Programs offered:

  • Maintenance service plans
  • Preventative maintenance plans
  • Branch ownership plans