Our Management Team

Brad Browder

Chief Executive Officer

Brad Browder is the Chief Executive Officer of HTx Services. With more than 23 years of industry experience, he leads HTx Services with a passion for customer engagement, service excellence, and HTx’s employees.

In his 23 years of leadership, Brad has focused on providing exceptional customer value in a continual pursuit of excellence in service. It is with this mission that Brad will guide HTx Services as a multi-vendor ATM and IT services provider, with a goal to generate revenue and streamline operational capabilities.

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Ralph Spinelli

Senior Vice President, Professional Services

Ralph has been leading Citi’s Engineering and ATM Support organization for 5 years. He first joined Citi in 1986 as an IMAC Manager in the branch environment and shortly after began to focus on ATM projects. Ralph led the conversion from Citi’s proprietary CAT onto Citi’s CAT2 platform and the movement onto the INC (Integrated Network Control) management system.

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John Daniello

Senior Vice President, Field Operations

John brings with him over 24 years of experience in the financial industry, with a focus of IT management. He joined Shearson-Lehman Brothers/American Express back in 1991 and has been part of the many mergers that formed Citigroup. During his years at Citi, he’s held a number of key technology management roles supporting the Shearson/Smith Barney branches, including various aspects of field support for over 500 branches/20,000 users.

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Rick Istnick

Vice President, Sales & Marketing

In his 22 years, Rick has held various sales and managerial roles.  Most recently, he held the position as SVP of Sales at Bancsource, an independent industry leader of financial equipment sales and services in North America. Prior to joining Bancsource, Rick had a 16-year career at Diebold where he grew his sales management profession and his experience in the ATM industry. He also worked at Digital Insight as a Sr. Account Executive, helping Financial Institutions maximize their digital channels.

 

Rick holds a BA in Finance from Kent State University.

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Anthony Monaco

Vice President, Enterprise Accounts

Anthony has over 30 years of experience managing a variety of IT infrastructure and End -User support operations. Prior to taking on the role of VP Enterprise Accounts, Anthony was involved in the outsourcing of Citigroup’s End User Services operations which included Global Service Desk and Field Services supporting a global staff of over 250,000.

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Pete Irizarry

Vice President, Field Support Operations

Pete’s field support organization ensures the client-facing field engineers have the tools, materials, and resources they need to guarantee timely support and on-site visit resolution, allowing HTx to exceed client needs and expectations.

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