ABOUT US
Ownership through Passion, Integrity, Selflessness, Judgement, Connection and Adaptability
HTx History
HTx Services is a leading provider of ATM and IT infrastructure services.
BANK SOLUTIONS
With a unique approach that is focused on customer service, HTx partners with banks, credit unions, and financial institutions to be the single point of contact to resolve any technical issue and ensure operational readiness. HTx offers big bank service that’s accessible and affordable to every financial institution.
SERVICE EXPERTISE
Our full suite of ATM and IT infrastructure solutions is fully configurable to meet the needs of each customer, with a dedicated support staff trained across all operating platforms. Our team ensures their operations are up-to-date with today’s complex information security protocols, and are fully compliant with third-party supplier requirements.
MANAGEMENT EXPERTS
By partnering with HTx, customers simplify vendor management and replace multiple vendors with a dedicated single point of contact for everything from desktop support to digital marketing. Our experienced team has been supporting major banking and financial institutions for over 40 years, allowing them to focus on business needs and growth strategy, with the confidence that their operations will be up and running at all times.
Our Mission
At HTx Services our goal is to provide unmatched technology support services for our clients that allow them to focus on achieving their business goals. We achieve outstanding service offerings by focusing on the following:
Customer is First
HTx Services can provide an end to end support solution that is designed to meet your specific need. Our service offerings have been developed to be fully configurable by the customer so that we deliver the service exactly as you desire, at an attractive cost.
We are Accountable
Be Bold and Deliver
Designing a new production ready solution that meets your unique business requirements takes a team that combines technical and regulatory expertise with a customer focused attitude. We understand that delivery is really all that matters.
Support the Community
HTx Services commitment to making a difference is one of the company’s top priorities. Through corporate donations and employee contributions, HTx Services is dedicated to utilizing its resources to focus on community outreach, volunteerism, education, the environment, and helping those in need following natural disasters or other tragedies.
By integrating these objectives with our technical knowledge, expertise, and unique processes, HTx Services delivers satisfaction to its clients.
Our Culture
HTx Services is the Company where integrity matters and success inspires.
At HTx Services, we are goal-oriented and look to our employees to help us achieve those goals. When it comes to each other, we have a positive “can do” attitude. Our culture is fast-paced, team-oriented and rewarding. We have the pride, passion and commitment to work harder and smarter than the competition. We encourage all of our employees to realize their fullest potential as individuals and integral members of the team. We are as committed to the individual success of our employees as we are to the success of our company.
As a proven leader in the IT infrastructure and ATM Services industry, our mission is to exceed our customers’ expectations as a quality leader in providing simple solutions to difficult problems.
HTx Services ensures an exceptional level of customer service, and without question, our greatest asset for achieving this goal is our team of professionals who continually deliver excellence in customer service every day of the year. Whether our customers meet with a sales executive, talk with our administrative staff, or are visited by one of our Service Delivery Managers, they know that each HTx Services employee has the knowledge, tools, and desire to meet their needs.
Behind every one of our customers are highly motivated HTx Services employees who share a singular focus. This focus begins with each individual’s clear understanding of his or her responsibilities and a commitment to succeed personally and professionally and ends with the clear understanding that everything we do is focused on quality service and our customers’ needs. Through our employees’ efforts, we are a trusted advisor and service provider for our customers’ IT Infrastructure and ATM Service needs.
HTx Services is the Company where integrity matters and success inspires.
Work and Fun
Our Community
HTx Services has a strong history of community outreach and student development. Here at HTx Services we aspire to be good neighbors dedicated to contributing to the wellbeing of our local communities and actively supporting and developing our nations’ future workforce.
HTx Services’ commitment to making a difference is one of the company’s top priorities. Through corporate donations and employee contributions, HTx Services is dedicated to utilizing its resources to focus on community outreach, volunteerism, education, the environment, and helping those in need following natural disasters or other tragedies. Incorporating employee volunteerism and corporate volunteer opportunities, employees are able to serve as volunteers for charitable organizations of personal interest as well as contribute to companywide programs. The organization has a strong history of community outreach and student development, and now HTx Services has the opportunity to further design and implement a more robust community outreach plan which supports innovation and the ongoing preparation of our nations’ future workforce.
