ATM/ITM Support

Our technicians have the capability to fix a wide variety of ATM makes or models.

 
 

Service Information

HTx Services offers customizable maintenance programs that are focused on “Mean Time To – REPAIR”, not just “Mean Time To – Respond”. Our service offering is second to none. HTx Services is committed to not only focusing on the timeliness of the repair, but also the quality of the service.

Providing on-site diagnostics and comprehensive service for financial institutions branches and back offices. Our Field Service support team is the heart of HTx Services client-oriented philosophy of service, trust, satisfaction, and excellence.

Our technicians have the capability to fix a wide variety of ATM makes or models. Among the best in the business, our support technicians pride themselves on offering only the highest level of service and professionalism. They’re uniquely qualified to handle the most difficult issues, and provide a resolution quickly and cost effectively.

Field Services

First line and second line maintenance for ATMs

Remote Managed Services

Monitoring

SW and User Experience Testing

Hotfix Support

ATM Staging, Installation and Removal

ATM Upgrade Projects

Programs offered

Maintenance service plans

Preventative maintenance plans

Branch ownership plans

 

What an ITM Provides

Video Interface - Interactive Tellers

Recycler

Coin Dispensing capability

An ID scanner for verifying the customer’s identity

A signature pad

WE ARE READY TO HELP YOU

HTx Services is always ready to respond to your specific needs with integrated maintenance and support programs designed to resolve your technology issues and provide our customers the time to focus on their business.

GET IN TOUCH

Our corporate office is in New York, located close to Manhattan. We have staff all through the country, including two strategic hubs in Los Angeles, California and Minneapolis, Minnesota.

Get in contact with us filling up the next form.

Los Angeles

14141 Covello Street Building 2 Unit BC Van Nuys, California 91405

New York

1 Fairchild Court - Suite 200, Plainview, NY 11803

Minneapolis

535 W Minnehaha Ave, Saint Paul, MN 55130

800-957-9778
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